Blackbear.global is a Netherlands based startup focused on building a platform that allows young professionals and university students to complete business challenges for cash rewards. I spent roughly 5 months working with BlackBear to recreate their entire user interface and user experience. The iteration I have designed for BlackBear should be live around the end of August or early September of 2019.
I conducted the majority of my UX research by studying successful dashboard based products. I would use these products and feel out the user flow and accessibility of their interfaces. I would then document specific interface elements that worked seamlessly with the product's objectives. I also conducted some additional UX research by reaching out to users directly and discovered a few issues that needed to be addressed to meet their needs.
After my initial research concluded, I aimed to create a rewarding user experience and an interface that is familiar and easy to operate.
It was also essential for the new UI/UX to work seamlessly with BlackBear's revenue model. Clients pay to submit one of their business challenges. A percentage of this payment goes to BlackBear while the rest is paid out to the young professionals who provide solutions.
I was also tasked with creating a responsive design that was up to par with industry standards. This required me to create Interface elements that could function and scale properly. I worked closely with BlackBear's dev team to make sure our interface was responsive on both desktop and mobile/tablet.
This was an interesting product to work on since it's simultaneously consumer-facing and business-facing. I felt it was necessary to put my feet in the shoes of a business owner, especially one who would derive the benefits of this product, to create an experience that would meet their needs. I created the client platform to be simple, intuitive, and straight to the point.
